After You Have Booked
Once you have booked your holiday we will provide you with a rider confirmation form to complete and send back, plus a comprehensive welcome guide. PLEASE READ IT. It will INCLUDE information such as where your driver will pick you up depending on your arrival airport, clothing suggestions, weather, electricity etc.
Our rider information forms require standard information for flights, diet and riding history, for example:
Please list as much information about your riding history. Please do not overrate your riding and be honest 😊 We reserve the right to remove you from our holidays if we feel your level is a danger to the group. We accept novice riders, but this must be agreed pre booking.
Please confirm you can ride in an English saddle, some areas of Egypt we have Western or Australian Trail Saddles, however not all. You MUST be able to ride in an English saddle to join our holidays.
Please list any medical information that may be helpful.
Please list a contact number and name in case of emergency.
Please provide information on your travel insurance. We require that you take out a comprehensive travel insurance policy, including health cover, before you start your trip. Please ensure that your insurance covers unexpected losses or expenses e.g. lost luggage, stolen cash and credit cards or cancelled/missed flights.
You should check any exclusions and that your policy covers you for horse riding and all the activities you want to undertake – you may not be allowed to ride without adequate travel insurance so please do send us your insurance information before you depart.
Please note that some insurance policies specify that you must be wearing appropriate clothing and a riding helmet in order to be covered for horse riding activities. We strongly recommend that you wear a riding hat during the rides (and when handling the horses) but if you intend not to, please make sure that you are still insured and can claim for medical expenses in the event of an accident.
NB. We recommend that you book your insurance as soon as you book your holiday (or as soon after as possible!) and include cancellation cover, as you will need to claim on your insurance should you have to cancel your holiday due to illness, injury or other.
Trip Cancellation Insurance is recommended, in order to protect yourself against unforeseen circumstances interfering with your holiday.